Why buy from us - frequently asked questions

• Is your clothing worth the price?

You could buy cheaper clothing from your local mall, it's true, but how long will it last? And would it feel comfortable? What's the quality level? There is a reason why other garments are cheap: because they are not worth more.

You're probably thinking "If I am willing to pay more, at least I can get some luxury brand name clothing".
Again, true. But how much more are you willing to pay just for the brand name? And how many of the brand name price their products based on their quality? Just go to the mall and try on a few garments.
We did try it. Many times. And honestly, we realized that the pride of wearing a recognized brand name did not live up to it's reputation.
You see, sometimes you get something that feels good and lasts a long time and looks great. But most of the time, it is just a little unique detail and the label that you paid for. And so the corporation gets fatter and richer. We don't spend a lot of money in marketing, fancy ads or private jets. We spend it on good fabric, good manufacturing and good sewing patterns.

We believe that even though good things are not cheap, they also don't have to be exorbitantly overpriced.
We use very high quality fabric, made in Japan and imported directly from our supplier in Japan.
Most people imagine Japanese fabric that the kimonos are made of. But that's just the exotic myth. Think Italian type fabric at Japanese quality. No need to explain the quality of any Japanese products, you know it already.

We use European inspired designs and patterns for a clean look and great fit. Just try it on and you'll understand what we mean.

• But I can't see it and try it on, what if I don't like it?

We understand and agree.
That's why if you don't like the clothing you bought, send it back, exchange it or just get a refund. See our returns and exchange policy.

• How about my information, is it secure?

None of your payment information is stored or even passed to our site.
All payments are handled by PayPal and Google Checkout. They are the recognized leading payment systems, well known for their strong security. We trust them and we think you should too.

The only personal information that we collect and retain are:

• First name, last name, email address - in case we need to contact you regarding your orders (status updates, unexpected delays, refunds, etc.) as well as our newsletter if you choose to subscribe to.
• State, to estimate the taxes and shipping charges.

Please read our privacy policy for more details.

• How fast will I get my order?

We ship all of our orders via UPS ground.
We believe that being able to check the status of your shipment in real time is important to you and providing you with a tracking number allows you to see where your shipment is and when it will reach you.

• I cannot try the clothing on before I buy it, how will I know it will fit me?

We understand that the major inconvenience of shopping online for clothing is that you cannot try it before you buy it.
We are so confident that you will love the way you'll look in our clothing that we paying for your returns.
That's why we provide no questions asked free shipping returns and exchanges.
You can return your purchase to us, at no cost to you, hassle-free, no questions asked.

• What is the green category?

Our GREEN line of products is our answer to global warming and the effort to protect the environment.
If you are a strong believer in protecting the earth, we could not agree more.
Our humble contribution to the environment protection efforts is reflected in the bamboo t-shirts. Read on and you will find the answers to why bamboo is so great and how bamboo clothing helps preserve our planet's beauty.

• Where are your garments made?

We strongly believe in human rights and we are against sweatshops anywhere in the world.
That's why we produce all of our clothing in the United States, with fabric made in Japan.
Japan is well known for the excellent conditions workers are provided. It is also well known as a leader in environmental protection efforts.
Although manufacturing our clothing in the U.S. is more costly to us than mass producing in China or other developing countries, there are good reasons why we chose this path:

• We contribute to the American economy
• We can closely monitor the manufacturing process to ensure the high quality standards that you expect (small quantities allow us to ensure that each garment is defect free and abides by our specifications)
• We provide jobs for the American people, here at home.

So yes, we are proud to say that our products are "Made in U.S.A."!